Action Plan

MH/DD/ILP Program Standards Site Review

 

Agency: ISLANDS COUNSELING SERVICES     mh SERVICES    11/00

Site Review Team Recommendation

Actions Planned by Agency

Implementation Date(s)

 

 

1.       Develop a formal process for getting consumer and family input for policy setting and service delivery decisions.  Standard #12

 

 

 

 

Establish a Consumer Advisory Board, consisting of three current or past ICS consumers, that reports directly to the ICS Board of Directors.  This advisory board would review new policies and make recommendations at the Board of Directors’ request.

 

Discussion to begin at the Annual Open Board Meeting to be held January 15, 2001.  The goal will be to have this Advisory Board in place by July 1, 2001.

 

 

 

2.       Develop a method for systematically including consumers in annual planning and evaluation processes.  Standard #13

 

 

 

 

 

 

 

Utilize the Consumer Advisory Board to provide input at the annual Board meeting (held in January each year) related to the agency planning and evaluation processes.

 

Discussion to begin at the Annual Open Board Meeting to be held January 15, 2001.  The goal will be to have this Advisory Board in place by July 1, 2001.

 

 

 

 

3.       Develop a plan for formally including consumer input in the agency’s goal setting process.  Standard #14

 

 

 

 

 

 

 

Appoint one member of the Consumer Advisory Board to a one-year term as liaison to the Executive Director in order to review annual goals (developed during each grant period) and provide feedback about these goals.

 

Once the Advisory Board is in place, appointment will be made for this position; target date

for implementation is August 1, 2001.

Site Review Team Recommendation

Actions Planned by Agency

Implementation Date(s)

 

 

4.       Develop a process for including consumers in the hiring and evaluation of staff.  Standard #22

 

 

 

 

 

Appoint one member of the Consumer Advisory Board to a one-year term as liaison to the Assistant Director (Human Resources Officer) to review hiring and evaluation guidelines and provide input into the process.

 

Once the Advisory Board is in place, appointment will be made for this position; target date

for implementation is August 1, 2001.

 

 

 

 

 

 

 

__________________________________________________           __________              __________________________________________________           __________

Camielle Call-Tarbet, Executive Director                                       Date                      Warren Pellett, Board President